Live / App
This page explains how situslot collects, stores and uses the information tied to your account — including how you can review, correct or request changes to that data. Access to this platform and the rights described here depend on local law and are available where local law permits.
When you open an account with situslot, we collect the registration details you provide — name, contact address and the payment method you connect, whether that is DANA, OVO, GoPay, LinkAja or QRIS. We use this information to operate your account, process transactions and respond to support requests. We do not sell your personal data to third parties. Transaction records tied to your wallet — including DANA deposits and OVO transfers — are retained for the period required to administer your account and meet obligations under applicable law. Cookies and similar session tools are used to keep you logged in across page visits and to understand which parts of the platform you access most. You can manage cookie preferences through your browser settings at any time. Data linked to your account — login history, session activity, payment method associations — is stored on secured servers. We apply access controls so that only the account and support team handling your query can view the relevant records. If you close your account, we retain only the minimum data required under applicable legal obligations, and we delete or anonymise the rest within a reasonable period. The current state of your data is visible in your account dashboard after login.
DANA deposit records are associated with your account wallet and retained for the period required under applicable rules.
OVO transfer history is linked to your session log and visible in your account transaction record after login.
GoPay payment data is processed through your account wallet; only you and the support team handling your case can view it.
QRIS transactions are logged against your account in the same way as other local payment methods, subject to the same retention terms.
Not every interaction with situslot falls under the same privacy rules. Account access, third-party services and external links each sit in a different part of the policy. Understanding the boundary helps you know which questions to bring to us and which to take to the relevant third party.
Anything you do inside your situslot account — login, session activity, payment method association — is covered by this policy. We hold and protect that data under the terms described on this page.
Payment data connected to DANA, OVO, GoPay, LinkAja and QRIS is processed through your account wallet. Transaction records visible in your dashboard are within scope; the payment provider's own data practices are governed by their separate terms.
The games and content you browse — including slots from PG Soft, Habanero, CQ9 and JDB — do not generate personal data beyond standard session logs. Those logs are within scope and handled under this policy.
Links or integrations that take you outside the situslot platform are not covered here. Once you leave to an external service, that provider's own privacy terms apply. We do not control or hold data on their behalf.
You have practical choices about your data at every stage of your account with us. The most direct route is your account dashboard, where your profile details, payment method associations and session history are visible after login. If something looks incorrect — a name, contact address or wallet link — you can update it through the account settings page. For data that cannot be self-corrected through the dashboard, you can raise a request with our support team, who will verify your identity before making any change. If you want to understand exactly what records we hold under your account, you can submit a data access request via the contact route shown in the Support section below. We will respond within a reasonable period. If you decide to close your account, we will process your request and outline what data we are required to retain under applicable law before deleting or anonymising the rest.
Log in and open your account dashboard to see the data we hold — profile details, payment method history and session logs are all visible there without needing to contact us first.
Update your name, contact address or linked wallet directly from account settings. For fields that are locked after verification, submit a correction request to the support team with your account ID.
If you have a question about how a specific piece of your data is used — for example, how a DANA transaction log is retained — send it through the support contact route and we will respond with the relevant detail.
If you close your account and want to understand what is removed versus retained, contact support with your account ID. We will explain the retention obligations that apply and the timeline for deletion of the rest.
For any question about how your data is held, corrected or removed, our support team is the right starting point. Bring your account ID when you reach out — it helps us locate your records and respond accurately. The three routes below cover the most common privacy contact needs.
Open the live chat window from your account dashboard to ask about data access, correction requests or session history. Your account ID is verified before any record is reviewed.
Submit a written privacy request through the account help form — useful for data removal requests or detailed questions about how a specific wallet transaction is logged.
For formal data access or deletion requests, use the email address shown on the Contact page. Include your account ID and the specific data category your request covers so we can respond promptly.
We apply a clear set of practices across every area where your data is at stake — from the moment you register to the point where old session records are removed. Each practice below reflects how we actually manage the platform, not a general statement of intent.
Account records, payment method links and session logs are held on secured servers. Access is restricted to the team members directly handling your account or a support request — no broader internal access is permitted without a logged reason.
We use session cookies to keep you logged in as you move between the slots lobby, sportsbook and your account wallet. You can adjust cookie settings in your browser; note that disabling session cookies will affect how the platform recognises your device.
We keep only what is needed. Transaction records linked to DANA, OVO or GoPay are retained for the period required under applicable rules; other account data is removed or anonymised when it no longer serves a necessary purpose.
When this policy changes in a material way, we update the version date at the top of this page and surface a notice in your account dashboard. Continuing to use the platform after that date means the updated policy applies to your account.
These are the questions our support team receives most often about data, account records and how this policy works in practice. If your question is not covered here, use the contact routes in the Support section above.
When you register, we collect the name, contact details and payment method you provide — for example, your linked DANA or OVO account. We also log your session activity and the device used to access the platform. No more than what is needed to run your account.
Yes. Your account dashboard shows profile details, linked payment methods, transaction history and session logs after login. If you want a full record of everything we hold, submit a data access request through the support contact route and we will provide it.
Open account settings and update the field directly. For fields locked after identity verification — such as a registered name — contact support with your account ID and the correct information. We will verify your identity before making any change to protected fields.
We do not sell your data. We may share the minimum necessary information with payment processors — for example, to complete a GoPay or LinkAja transaction — and with service providers who help operate the platform, under terms that restrict their use of that data.
Transaction records tied to your wallet — DANA deposits, OVO transfers, QRIS payments — are retained for the period required under applicable law. Other account data is removed or anonymised once it no longer serves a necessary operational or legal purpose.
When you close your account, we will tell you which records are required to be retained under applicable rules and for how long. The data that does not fall under those obligations is deleted or anonymised within a reasonable period after account closure is confirmed.